As president and co-founder, Alba M. Alemán leads Citizant’s business development team and is responsible for the company’s quality initiatives. With a strict focus on Citizant’s mission of providing exceptional customer service and innovative solutions to help the government better serve the citizen, Alemán’s goal is to grow the company’s business within civilian and defense federal agencies in support of its overall plan for strategic growth.

Alemán is committed to delivering the best value to customers and works persistently to understand her customer’s challenges and business drivers. Believing that business development is a team sport, she has implemented a collaborative and disciplined approach to successful business capture that allows the team to work and win as a group. Whether it’s helping to operationalize enterprise architecture or modernize IT infrastructure, Alemán takes pride in helping Citizant’s customers find creative ways to do more with less during these challenging economic times so that citizen service takes priority.   

Alemán founded Citizant in 1999 with Raymond Roberts, a former Texas Instruments colleague. They saw an opportunity to develop a niche in the federal government consulting market by assembling a team of outstanding professionals who deliver a personalized and responsive approach to government service. Alemán and Roberts apply best practices from their Fortune 500 corporate experiences to their entrepreneurial business model. As a result they have built a high-growth company with a strong focus on customer satisfaction, quality initiatives, employee recruitment and development, and operational success.   

A firm believer in the industry’s responsibility to invest in the maturation of their business practices to ensure the success of their customers, Alemán is committed to providing her team with mature software development and program management processes. She guided the company through the ISO 9001:2008 registration process and the independent appraisal at SEI Capability Maturity Model Integration (CMMI) Maturity Level 3 (ML3). Citizant achieved this prestigious rating in September 2008, joining fewer than a dozen comparable small businesses in the federal marketplace with this qualification.

Her professional background combines nearly 20 years of experience in talent acquisition and retention with the delivery of high-quality information solutions to the government. During a five-year career with Texas Instruments, she managed a 70-person professional services team to support federal, state, and local government organizations. She also was education manager and a principal consultant with the company. Alemán supported internal teams and government customers, prepared coursework and led workshops for multiple agencies including the Internal Revenue Service, and ran fast-track programs for agency personnel. She began her career at Mobil Oil Corporation in software development.

Alemán regularly attends and sponsors events that provide her with the opportunity to collaborate with government and industry on the latest trends, strategies, and best practices. She is actively engaged with the Young Presidents’ Organization and a member of the US Women’s Chamber of Commerce.

In 2008 Alemán was named among the 25 top female executives in the region by Washington SmartCEO magazine and was recognized as a ‘Women Who Means Business’ by the Washington Business Journal.

Alemán earned a bachelor’s degree in computer information systems and psychology from The George Washington University.